Friday, September 14, 2012

COHealthResources is Moving!!!



The Colorado Department of Public Health and Environment has streamlined and updated the process for ordering materials from the COHealthResources fulfillment center. In October, our new system, with its new centralized location and easy access, will provide better service to you and lower costs for Colorado taxpayers.

Some of the new features you will see include:
  • A cleaner, more efficient navigation system and a more user-friendly experience
  • The ability to download documents directly from the site
  • The ability to customize documents with your logos, your messages
Features you love will still be available:
  • All materials will still be free to download or order
  • Continued support for bulk and individual orders
  • Our continued commitment to customer service and support
Features you won't see, but as a taxpayer you'll love:
  • The new system is a state-based system, hosted by our partners at Integrated Document Solutions (IDS).
  • The state's nonprofit business model greatly lowers costs.
  • The entire system, from cradle to grave, has been a collaborative effort between government agencies to create a lean, efficient process focusing on our customers.
On Tuesday, Sept. 19, we will be closing our current online ordering system. This doesn't mean you won't get service, however. To order materials in the interim, go to www.cohealthresources.org for the latest updates regarding this new service, instructions on how to order specific items and a reference page. As a reference tool, we have also posted PDFs of all of the materials online. Please contact Karen Phelan for any help ordering materials or questions. We apologize for any inconvenience during this transition.

If you need to order materials for the remainder of September or October, we encourage you to place your order before Sept. 19 at www.cohealthresources.org

We expect to have the new site running by mid-October at the same address.

No comments:

Post a Comment